Applicability & Statutory Compliance Notice
This Privacy Policy is published in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It outlines the specific data practices utilized by LookTrustyStyle across our online storefront.
Information We Collect
We only collect personal information that is directly necessary to process your menswear selections, coordinate deliveries, and provide customer concierge service:
A. Checkout & Delivery Information
When submitting an order request on our website, we collect your full name, mobile phone number, email address, and shipping address (including city, state, postal PIN code, and relevant landmark instructions).
B. Order & Product Selection Data
We store the product document IDs, SKU numbers, chosen sizes, colour variant names, quantities, and item prices associated with your order request.
C. Concierge Communications
If you communicate with our concierge via WhatsApp or email, we retain your communication history to assist with ongoing orders, size exchanges, or delivery queries.
How Your Information Is Used
We use customer data strictly for legitimate operational purposes:
- Verifying, packaging, and fulfilling your menswear garment orders.
- Sending order confirmations, tracking numbers, and delivery status updates via WhatsApp and email.
- Coordinating direct courier delivery and resolving delivery address queries.
- Providing personalized customer care, fit guidance, and handling return/exchange requests.
- Preventing fraudulent order submissions and ensuring store security.
We never sell, rent, lease, or monetize your personal information to third-party marketing firms or data brokers.
Third-Party Service Providers & Data Sharing
To deliver an efficient shopping experience, your data is shared strictly on a need-to-know basis with trusted service providers:
- Logistics & Courier Partners: Your delivery name, contact number, and street address are shared with reputable domestic courier networks solely to transport and deliver your physical package.
- Cloud Infrastructure (Google Firebase): Our product catalog, orders, and customer records are housed within Google Firebase / Cloud Firestore with enterprise-grade encryption at rest and in transit.
- Digital Media Hosting (Cloudinary): Used exclusively to deliver optimized high-resolution product photography for our catalog.
- Legal Authorities: We may disclose information if required under Indian law, court summons, judicial proceedings, or lawful government requests.
Cookies & Local Browser Storage
LookTrustyStyle values lightweight, unintrusive browsing:
- Shopping Bag Persistence: We utilize browser
localStorage(key:looktrustystyle-cart-v1) so your selected shirts, sizes, and quantities remain saved in your shopping bag while you browse between pages, without requiring an account login. - No Invasive Advertising Trackers: We do not deploy invasive cross-site advertising cookies or third-party behavior surveillance trackers.
Data Security & Retention
We implement administrative and technical safeguards to protect your personal details:
- All data transmissions between your browser and our website utilize Transport Layer Security (HTTPS / TLS 1.3).
- Administrative dashboard access is protected by Firebase Authentication with custom security rules restricted to authorized management credentials.
- Customer order records are retained for historical audit, taxation compliance, and support history for a reasonable statutory period.
Your Privacy Rights & Contacting Us
Under Indian digital privacy norms, you have the right to request review, update, or deletion of your contact records on file with LookTrustyStyle.
Privacy & Data Grievance Contact:
Desk: LookTrustyStyle Privacy & Customer Care Desk
Email: looktrustystyle@gmail.com
WhatsApp: +91 93531 26202
Location: India
Need assistance with an existing order?
Our menswear concierge is ready to assist you with order status, tracking, sizing advice, or exchange requests.